Client and Admin Coordinator

• Location: 6740 Old McLean Village Drive,
  McLean, VA 22101
• Hours: Full-time, available to work weekends based on client needs
• Compensation: $20-22/hour, depending on experience
  
  • Eligible for commission and tips

The Client and Admin Coordinator will act as the lead administrator and coordinator for the boutique's daily operations, ensuring that every client interaction and back-end process runs smoothly. This role is ideal for someone with a passion for the bridal industry, exceptional organizational skills, and a drive to deliver outstanding service.

• Acting as the lead administrator and coordinator for daily operations.
• Assisting the Owner and Managers with all day-to-day operational tasks.
• Confirming bridal appointments, fittings, and follow-ups via phone, email, and scheduling software.
• Managing all brides and evening wear gown receiving, ensuring accuracy and proper handling upon delivery.
• Track all operational order supplies, and inventory to ensure timely product availability.
• Assisting with the management and organization of physical inventory on hand.
• Assist with gown pick-up, bridal appointments, and other appointments as needed to provide seamless client service.
• Handling client inquiries and providing brides with product information, appointment scheduling, and other related assistance.
• Assisting with brides’ invoicing, payment tracking, and other administrative tasks.
• Supporting the training process for incoming team members.
• Ensuring a welcoming and professional atmosphere in the boutique or office.
• Managing bridal files, including order forms, pick-up slips, and any additional client information.

QUALIFICATIONS:
We are looking for a candidate who:

• Has experience in an administrative or customer service role (bridal or fashion industry experience is a plus).
• Possesses strong organizational and multitasking skills with exceptional attention to detail.
• Is an excellent communicator, both written and verbal.
• Is proficient in scheduling tools, spreadsheets, and customer management software.
• Has a friendly, professional demeanor and a passion for creating positive client experiences.
• Can thrive in a fast-paced environment and handle pressure with grace.
• Is flexible and available to work weekends based on client needs.
  

WHAT WE OFFER:

• Salary $20- $22 depending on the experience
• Eligible for commission and tips
• Paid two weeks vacation after completing 90 days probation period
• Three Sick days
• 401k Retirement plan
• Opportunities for growth in the bridal and fashion industry.