Engagement Specialist
Job Logistics Summary
- Position: Engagement Specialist
- Type: Freelance
- Location: USA BASED
- Compensation: range $20-25 an hour depending on experience
Description
We're not just an agency we're a magical guild. We aim to make our brands feel like they've partnered with a dedicated ally, not just outsourced to an agency. We're the trusted sidekick, the go-to strategist, the seamless extension of their team. Our Engagement Specialists are the embodiment of this ethos, ensuring every interaction is a step towards greater brand affinity.
Responsibilities
Engagement Excellence:
- Engage across platforms (Instagram, Twitter, LinkedIn, TikTok, Facebook) with strategy and intent.
- Daily interactions, ensuring every brand's voice is consistently represented.
- Channel the brand's ethos, ensuring authenticity and strategic alignment in every interaction.
Strategic Workflow:
- Collaborate with the Engagement Lead and Account Manager to craft and refine engagement strategies.
- Flag any messaging nuances or noteworthy comments.
- Direct pivotal DMs to the Account Manager, ensuring no opportunity is missed.
- Stay updated with client-specific engagement guidelines.
- Deliver weekly engagement reports, offering insights and recommendations.
- Use AgoraPulse's listening tool to align with client campaigns and spot opportunities.
- Attend monthly client pod meetings, ensuring alignment and proactive planning.
Community Management Mastery:
- Design and implement community management plans, detailing engagement tactics, target audience interactions, and growth strategies.
- Dive deep into the world of comments, direct messages, and outbound engagement through hashtags and locations.
- Make informed decisions, backed by data and insights.
- Be the team's motivator, celebrating every success and learning from every challenge.
- Ensure clear and consistent communication across all channels.
Requirements
- Mastery in time management and communication.
- Ability to manage multiple clients and platforms with finesse.
- Adept at both giving and receiving feedback with a constructive and positive approach.
- Deep understanding of the social media landscape and its ever-evolving dynamics.
- Curiosity and drive to always ask, learn, and innovate.
- Analytical prowess to discern trends and craft engagement strategies accordingly.
- Proactive mindset, always ready to identify and act on new opportunities.
Benefits
Anticipate around 9-10 hours of strategic engagement per client monthly. While our specialists typically handle 3-4 client accounts, ensuring a balance of work and well-being, if you're eager for more challenges and opportunities, we're all ears!